Welcome to PV Textiles. By placing an order through our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
Customer Information & Accuracy
Customers are responsible for providing accurate and up-to-date information, including billing address, shipping address, contact information (such as email and phone number), and payment details for every order. Accurate information is essential to ensure a smooth and timely transaction.
Return Policy
Customers have three (3) business days upon receipt of their order to carefully inspect their products for any damage. In the event of damaged goods, PV Textiles will promptly replace the defective items.
Order Processing & Payment
Orders are processed in the order they are received.We do not accept hold for confirmation. Orders must be placed with a valid credit card to proceed into production. Orders without valid payment details will result in processing delays.
Order Changes & Cancellations
Any changes or cancellations to an order must be made within one (1) business day of the order being placed. Requests made beyond this timeframe may not be accommodated.
Stock Availability & Backorders
While we strive to ship orders complete, PV Textiles will not hold up an order for a substantial amount of time if one or two products are out of stock. In such cases, the unavailable items will be backordered and fulfilled once the product is available.
Shipping & Delivery
Orders are primarily shipped via UPS. For larger orders, palletized shipments may be utilized at PV Textiles discretion.
Shipping costs vary and will be calculated and charged at the time of shipping.
All products are wrapped and labled for protection and easy identification upon delivery.
Limitation of Liability
PV Textiles is not responsible for delays caused by shipping carriers, natural disasters, or other unforeseen circumstances beyond our control.
By placing an order, you agree to these Terms & Conditions. For further assistance, please contact our customer service team.
